Terms & Conditions

(HIPAA-Compliant & SMS COMPLIANCE)

Effective Date: 01/01/2025

Welcome to the Central Ohio Comprehensive Foot Care (COCFC) and Delaware Podiatry Center’s (DPC) Website. By using this Website or opting into our SMS communication services, you agree to the following Terms & Conditions, which include provisions for HIPAA compliance, consumer rights, and transparency in messaging practices.

1. General Use

This Website and our SMS services are intended for lawful use in accordance with these Terms & Conditions. They are not a substitute for professional medical advice, diagnosis, or treatment. Please consult with a licensed healthcare provider for specific medical concerns.

2. SMS Messaging Services

By providing my phone number, I consent to receive SMS text messages from COCFC and DPC for appointment reminders, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

When you provide your mobile number and opt into our SMS messaging services, you consent to receive text messages related to the following:

• Appointment Reminders: Notifications for upcoming, rescheduled, or missed appointments.
• Health-Related Updates: Information about your care plan, treatment follow-ups, or general health tips.
• Billing and Administrative Messages: Updates regarding payments, invoices, or insurance claims.
• Promotional Messages: Service updates, or educational resources (with explicit opt-in consent).

3. Texting Cadence

Message frequency may vary depending on your interactions with us. Typically, you can expect:

• 1–2 reminders per appointment.
• Additional texts as needed for billing, administrative updates, or health-related follow-ups.
• No more than 3 promotional messages per month, unless explicitly authorized.

4. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and service plan. You are responsible for any fees incurred through your carrier for these communications.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive messages except those required by law (e.g., billing notices). To re-enroll, reply START or contact us directly at the information provided below.

6. Privacy Policy

Your privacy is important to us. All data collected via SMS services is managed in compliance with HIPAA regulations and our Privacy Policy. For details on how we handle your data, visit westervillefoot.com/privacy-policy.

7. Data Use and Protection

All SMS communications may include limited Protected Health Information (PHI) necessary to facilitate your care. We employ encryption and secure third-party platforms to ensure your PHI is protected as required by HIPAA. We do not sell or share your information with third parties except as necessary to deliver our services or comply with legal obligations.

8. Limitation of Liability

COCFC and DPC are not liable for:

• Service interruptions caused by your mobile carrier.
• Unauthorized access to SMS communications due to user negligence.
• Fees incurred through your mobile carrier for SMS messages.
• Data Rates may apply.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on our Website and will take effect immediately.

10. Contact Us

For questions or concerns regarding these Terms & Conditions or our SMS messaging services, contact us at:

Central Ohio Comprehensive Foot Care

Delaware Podiatry Center
Phone: 614-891-2828
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.